Where is the store based?
Fresno County, California
Do you accept orders placed outside of the US?
No sorry not at this moment.
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 1-2 weeks to arrive depending on the efficiency of your local postal service.
Lost or stolen items.
Once a package is confirmed by USPS that it has been delivered via tracking number we are not responsible for items not received at the address shipped and will not issue a refund or resend product. If asked I will add insurance but you must email me and I will send you an invoice. If the package with product is returned to our address as undelivered by USPS we will attempt to contact the consumer for a better address to resend or issue refund at that time.
Operations
Ship out Fri-Mon.
How do I pay for my order?
Paypal
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or Instagram @ghoulvania.